The email marketing tools offer multiple features, but they lack many. Deploying one of these 10 best small business CRM with email marketing in the workplace can automate all the key processes. They manage customer information and contact management, automate replies, and track customer responses. Using a CRM tool enables you to personalize emails and customer segmentation, and streamline all the processes that are lacking in an ordinary email marketing tool.
Whenever small businesses start expanding, a good CRM can handle all the basic tasks and allows you to focus on the larger goals for customer satisfaction. Business expansion comes with a lot of responsibilities, which also expand your workload. Let one of the best and simple CRMs with email marketing features handle all the tasks and allow your business to flourish rapidly.
| Table of Contents |
|---|
| Top 10 Best Small Business CRM with Email Marketing Tools |
| 1. DejaOffice |
| 2. HubSpot CRM |
| 3. Zoho CRM |
| 4. ActiveCampaign |
| 5. Freshsales (Freshworks CRM) |
| 6. Salesforce Essentials |
| 7. Pipedrive |
| 8. Insightly |
| 9. Keap (formerly Infusionsoft) |
| 10. Sendinblue |
| Comparison Table: Best Small Business CRM with Email Marketing |
| Conclusion |
Top 10 Best Small Business CRM with Email Marketing Tools
Small businesses can use these tools to make their work easier. These CRMs include email marketing automation for small businesses. They help send emails to customers in smart ways. Some tools let you send many emails at once. Others can send emails automatically based on customer actions. These tools also help businesses save time and improve communication.
Each CRM has its own way to help with offline CRM email marketing integration tools. Using these tools can make a big difference. Whether the business needs simple emails or complex campaigns, this list covers what is needed. The following ten CRM tools are the best choices for small businesses in 2025.
1. DejaOffice
DejaOffice is special because it lets businesses keep their data on their own computers. This is good for businesses that want to protect their customer information. It also has strong email marketing tools. These include sending many emails at once and using email templates.
The software works well with mobile phones and computers. This means businesses can stay connected to customers wherever they are. The focus on privacy and flexibility makes DejaOffice a good choice for small businesses in 2025. It is a smart tool for those who want control and strong CRM with bulk email sending capability.
Pros:
- One-time purchase, no subscriptions.
- Syncs well with many devices.
- Works offline without internet.
- Supports many app integrations.
Cons:
- Advanced features in the paid version
- The free version lacks full customization
- The interface takes time to learn
- The setup process may be time-consuming
2. HubSpot CRM
HubSpot CRM is well-known for being easy to start using. It offers a free plan that many small businesses like. It includes email marketing automation for small businesses to help send personalized emails. It can track how customers respond to emails.
Many growing companies use HubSpot because it can grow with them. The platform shows helpful reports. These reports help businesses understand their customers better. HubSpot stays popular because it offers strong tools in one place. It is a great option for those looking for a small business CRM with email marketing features that are easy to use.
Pros:
- Free plan with many users.
- Many third-party app integrations.
- Strong reporting and analytics.
- Easy-to-use interface.
Cons:
- Advanced features cost extra.
- The free version has limited customization.
- Mobile app misses features.
- Limited support is available for free users.
3. Zoho CRM
Zoho CRM is affordable and has many useful features. It works with Zoho Campaigns to give good email marketing options. Businesses can create groups of customers and send special emails to each group.
This CRM can be changed to fit different needs. It also saves time by automating many tasks. Zoho CRM makes it easier to send the right message to the right customer. This flexibility helps many small businesses grow. It is a helpful choice for those wanting CRM email marketing integration tools that are simple and powerful.
Pros:
- Highly customizable CRM options.
- Many features in one place.
- Free plan for small teams.
- Works well with Zoho apps.
Cons:
- The user interface feels complex.
- Learning curve can be steep.
- Slow customer support sometimes.
- Some setups are tricky.
4. ActiveCampaign
ActiveCampaign mixes strong CRM features with smart email marketing. It helps businesses watch what customers do. It also allows sending emails based on customer behavior.
Building email flows is easy with ActiveCampaign. Businesses can make emails that change depending on the customer. This helps create a better experience for buyers. It is one of the best tools for companies wanting strong email campaign management in an on-premise CRM. This tool works well to keep customers interested and ready to buy.
Pros:
- Excellent email automation tools.
- All-in-one sales and marketing.
- Easy visual automation builder.
- Supports many app integrations.
Cons:
- Pricing can be confusing.
- CRM features are basic.
- Steep learning for beginners.
- Support is mostly via email.
5. Freshsales (Freshworks CRM)
Freshsales is part of a bigger group called Freshworks. It offers tools for sales and email marketing, all in one place. The software can score leads and track emails. It even has phone call features.
Businesses can send automated email campaigns using Freshsales. This helps keep customers happy by answering at the right time. The platform helps small businesses manage many ways to talk to customers. It is a smart option for those who want secure CRM email marketing integration tools with many features.
Pros:
- Easy-to-use interface.
- Built-in phone and email.
- Works well with Freshworks apps.
- AI for lead scoring.
Cons:
- Limited customization options.
- Sometimes, there is slow performance.
- The free plan has few features.
- Extra setup for integrations.
6. Salesforce Essentials
Salesforce Essentials is made for small businesses that want to use a big CRM system. It offers simple email marketing tools. It also works well with other marketing software like Pardot or Mailchimp.
The software can be changed to fit many business needs. This makes it a good choice for companies that plan to grow. Salesforce Essentials helps businesses keep all customer information in one place. It is a strong choice for those wanting email marketing automation for small businesses that can grow.
Pros:
- Highly customizable platform.
- Strong reporting and analytics.
- Many third-party integrations.
- Scalable for business growth.
Cons:
- Complex interface to learn.
- Pricing is higher for small firms.
- Customization needs technical help.
- Support varies by plan.
7. Pipedrive
Pipedrive is known for helping sales teams keep track of leads. It also has CRM email marketing integration tools through connections with Mailchimp and other apps. Businesses can send email sequences and follow-up messages.
The easy pipeline view helps teams see which leads need attention. Pipedrive makes sure no customers get forgotten. It is a useful tool for small businesses wanting to improve sales and use email marketing automation.
Pros:
- Visual sales pipeline tool.
- Drag-and-drop interface.
- Good reporting features.
- Many app integrations are available.
Cons:
- Lacks marketing automation.
- Limited customization options.
- Higher pricing for small firms.
- The free plan is limited.
8. Insightly
Insightly combines customer management with project management and email marketing. It lets businesses group customers and send special emails. It can also send automatic emails based on what customers do.
This tool helps small businesses keep projects and customers organized. It sends emails at the right time to keep customers engaged. Insightly is a good choice for businesses that want to connect sales and project work with email marketing automation for small businesses.
Pros:
- CRM plus project management.
- Customizable dashboards.
- Good reporting tools.
- Many integrations are available.
Cons:
- Limited customization options.
- Higher pricing for small firms.
- Support varies by plan.
- The free plan has limits.
9. Keap (formerly Infusionsoft)
Keap is made for small businesses that want to automate their emails well. It helps with follow-up emails, grouping customers, and sending planned emails. This keeps customers moving through the sales process.
The tool connects well with online shops and payment systems. It helps businesses do many tasks in one place. Keap is an all-in-one system that helps small businesses improve sales with automated email sequences for PC-based CRM and marketing.
Pros:
- Advanced marketing automation.
- Unified sales and marketing.
- Scales well with business.
- Strong reporting features.
Cons:
- Pricing is expensive.
- Complex interface to learn.
- Needs technical help for setup.
- Support varies by plan.
10. Sendinblue
Sendinblue offers a CRM with strong email and SMS marketing. It includes marketing automation, email sending, and easy campaign management. This helps small businesses stay connected on different channels.
Its drag-and-drop email builder and customer grouping make sending emails easy and effective. Sendinblue is a great tool for companies that want a multi-channel CRM with email and SMS. It helps businesses talk to customers in many ways at once.
Pros:
- Email, SMS, and chat.
- Easy drag-and-drop builder.
- Free plan with basics.
- Strong reporting tools.
Cons:
- Advanced features cost more.
- Limited free version customization.
- Support varies by plan.
- Some apps are needed.
Comparison Table: Best Small Business CRM with Email Marketing
| CRM Tool | Email Marketing Features | Key Strengths | Automation Level | Best For |
| DejaOffice | Bulk email sending, templates, and contact syncing | Local data storage, strong privacy, robust syncing tools | Moderate (email sequences) | Businesses needing local storage & privacy |
| HubSpot CRM | Email templates, tracking, and automated sequences | User-friendly, free tier, strong integration | High (workflow automation) | Growing businesses need a free start |
| Zoho CRM | Campaigns via Zoho Campaigns, segmentation | Highly customizable, affordable | Moderate to high | Cost-conscious businesses need flexibility |
| ActiveCampaign | Advanced automation, behavior-based emails | Powerful email automation, sales CRM integration | Very High | Businesses focused on automated marketing |
| Freshsales | Automated email campaigns, templates, and tracking | All-in-one CRM and sales communication | Moderate | Sales teams needing integrated phone & email |
| Salesforce Essentials | Basic email marketing, integration with Pardot/Mailchimp | Scalable, enterprise-grade CRM | Moderate to High | Businesses planning growth and advanced needs |
| Pipedrive | Email sequencing via integrations | Visual sales pipeline, easy follow-ups | Moderate | Sales-focused small businesses |
| Insightly | Automated emails, segmentation, templates | Combines CRM and project management | Moderate | Businesses managing projects and sales |
| Keap | Automated follow-ups, campaign builder | Strong marketing automation, e-commerce integration | Very High | Small businesses needing full sales & marketing |
| Sendinblue | Multi-channel campaigns (email & SMS), drag-and-drop | Email and SMS marketing in one platform | Moderate to High | Businesses needing multi-channel marketing |
Conclusion
Choosing the right small business CRM with email marketing features can make a big difference for small companies. These tools help organize contacts, send emails, and save time. The list above includes tools for many needs. Some focus on privacy, while others offer advanced automation.
Every business is different, so picking the best CRM depends on size, budget, and goals. Using a CRM with strong email marketing automation for small businesses helps companies grow. It keeps customers happy by sending the right message at the right time. In 2025, these tools will be important for small business success.